Tour of the mobile app

A four-slide welcome tour runs once on each phone. Select Skip or move through it, then sign in, or select Create an account to sign up. If you don't have the app yet, ask the office how to install it.

The tab bar at the bottom holds your most-used destinations, with Home first. Everything else is under More, grouped under the same headings as the website's sidebar.

• Client: Home, Tickets, Quotations, Invoices.
• Technician: Home, Jobs, Earnings. Payout method is under More.
• Corporate: Home, Tickets, Jobs, Invoices. Quotations, Earnings, Payout method, Assets, Preventive and AMC contracts are under More.
• Office roles: Home plus three destinations for the role, such as Tickets, Clients and Invoices for operations.

Home greets you, shows your features as a grid of icons and then lists what needs you now. The bell on Home opens Notifications. Tapping a push notification opens the ticket, job or invoice it is about.

Open More, then Settings. Your account card opens Edit profile for clients, technicians and corporate accounts.

• Language: English or Arabic. Arabic mirrors the whole app right-to-left, and the app may ask you to close and reopen it.
• Appearance: System, Light or Dark.
• Biometric unlock: ask for Face ID or a fingerprint to open the app.
• Notifications: turn push notifications on.
• Legal: the terms, privacy and refund policies.
• Sign out: at the bottom of the screen, above the app version.

A new service request, a diagnosis and a completion report are saved on the phone as you type. If you lose signal or the app closes, your draft is still there when you come back. It is cleared once the server accepts the submission.