How it works
From ticket to technician to payment
A transparent eight-step journey you can follow at every stage.
- 1
Submit a request
Tell us the problem in minutes, online or by phone.
- 2
We assign a technician
Our team dispatches the right specialist for the trade.
- 3
On-site diagnosis
The technician inspects and diagnoses on site.
- 4
Transparent quotation
Receive a clear quote to approve, revise, or decline.
- 5
Work carried out
Approved work is completed by certified technicians.
- 6
Completion & sign-off
Review the completion report and sign off online.
- 7
Invoice in SAR
A VAT-compliant invoice is issued in SAR.
- 8
Pay online
Pay securely and track everything in your portal.