Watch: creating a corporate account
Swipe the screen to move between steps.
Choose your account type
The I'm signing up as field decides what your account can do. The hint under it changes as you choose.
- Client: raise service requests, approve quotations and pay invoices. You can sign in as soon as the account is created.
- Technician: work the jobs the office assigns to you and get paid for them. You also pick the City you work from, so nearby jobs reach you first.
- Corporate: one login for a company that raises requests for itself and also works jobs the office assigns to it. You add your company details.
Operations, accounting and sales accounts can't be created here. A Super Admin invites staff by email, and the invitation link lets them set their own password.
Sign up on the website or in the app
- On the website, open Sign in and select Create one. In the app, select Create an account at the end of the welcome tour, or switch to Create account at the top of the sign-in screen.
- Choose an account type under I'm signing up as.
- Enter your Full name, Email, Phone number (+9665XXXXXXXX) and a Password of at least 8 characters.
- Technicians: pick your City. Corporate accounts: fill in Company details.
- Select Create account.
By creating an account you agree to the Terms and Conditions and the Privacy Policy linked under the button.
Company details for corporate accounts
The office sets up your company from these details, so enter them exactly as they appear on your registration documents.
- Company name: the registered company name.
- Commercial Registration (CR) number: 10 digits.
- VAT registration number: 15 digits.
- Unified National Number: 10 digits, starting with 7.
What happens next
A client account is active at once. Select Back to sign in and sign in with the email and password you just chose.
Technician and corporate accounts start as Pending approval. The office is told about your sign-up and reviews it. Until then, signing in shows that your account is awaiting administrator approval. No email is sent when you are approved, so try signing in again later.
Your account language
Your account keeps the language the website or app was showing when you signed up. Emails and notification messages are written in that language. To change it later, ask the office.
Tips
- Use an email address you check often. Password reset links and notification emails go there.
- Enter your phone number in international format, for example +966512345678.
- Choose the account type carefully. Only the office can change it later.
Frequently asked questions
- I signed up, but I can't sign in. Why?
- Technician and corporate accounts need approval first. Until the office activates your account, signing in shows that it is awaiting administrator approval. Try again later, or contact the office if it is taking longer than you expected.
- Can I sign up as office staff?
- No. Operations, accounting and sales accounts are created by a Super Admin, who sends you an invitation email with a link to set your password.
- What happens if I sign up again with an email that already has an account?
- No second account is created. The page answers the same way for every email, so it never reveals which addresses are registered. Sign in instead, or use Forgot password? on the website if you have forgotten your password.
Still stuck?
Our team can look at your request or account with you.