How Pay selected works
- In the accounting console, open Payouts. Tick the Approved or Failed payouts, or tick the box in the header to select all payable payouts on the page.
- A bar shows how many payouts are selected and their total. Select Pay selected.
- Review the technicians and the Total to send, then select Send and confirm.
- The results show how many payments were sent and how many failed. Each payment goes on its own, so one failure doesn't stop the rest.
A run can include up to 50 payouts.
Availability today
Pay selected uses automatic transfers only, and they are not switched on. A run can't send any money today: every payout in it fails with a message that technician payouts are not configured yet, and nothing is paid.
Record each payout on its own instead: open the payout, select Mark paid and record the bank transfer or cash payment.
Where it is
Ticking payouts is possible only on the Payouts list of the accounting console on the web. The admin console's list and the app don't offer it.
Tips
- Pay payouts one at a time with Mark paid until your administrator confirms automatic transfers are switched on.
- Filter the list by Approved to see exactly what is waiting to be paid.
Frequently asked questions
- I ran Pay selected and every row failed. Was anyone paid?
- No. Automatic transfers aren't switched on, so no money moved and the payouts kept their status. Record each one with Mark paid.
- Why can't I tick some payouts?
- Only Approved and Failed payouts can be paid. Approve the Pending ones first.
- Can I use Pay selected for transfers I already made?
- No. A run can't take a separate reference and receipt for each payout, so payments made outside the portal are recorded one by one.
Still stuck?
Our team can look at your request or account with you.