PrimeFix Service Portal

Dictate notes by voice

On site it is often quicker to say what you found than to type it. Voice dictation turns a short recording into text in the field you are filling in.

Where you can dictate

Dictation works in the PrimeFix app and on the web, on any device with a microphone.

  • Diagnosis: Dictate notes, under Diagnosis notes.
  • Completion report: Dictate description, under Work description, and Dictate materials, under Materials used.

Record a note

  1. Select the Dictate button under the field.
  2. Allow microphone access the first time you are asked.
  3. Speak. The screen shows Recording and a timer.
  4. Select Stop and transcribe, or Cancel to throw the recording away.
  5. Read the text that was added and correct it before you submit the form.

Languages

Speak in Arabic, English, Urdu or Bengali. You do not choose the language: it is detected, and the text comes back in the language you spoke. The office can later have your words rewritten in the language the client needs.

Limits and privacy

  • A recording can be up to 2 minutes. For more, record several shorter notes.
  • Dictated text is added after what is already in the field; it does not replace it.
  • For materials, each item you name becomes its own line.
  • The recording is never stored. It is turned into text once and discarded, and the text becomes part of the job only when you submit the form.

Tips

  • Record in a quiet spot, away from running compressors and fans.
  • Say part names and quantities clearly, then check the numbers in the text.

Frequently asked questions

Why does it say We couldn't hear any speech?
The recording had no clear speech. Move somewhere quieter and try again.
The microphone does not work. What can I do?
Allow microphone access for PrimeFix in your phone settings, or for the site in your browser. If the device cannot record, type your notes instead.
Is my voice recording kept?
No. It is used once to produce the text and then discarded.

Still stuck?

Our team can look at your request or account with you.

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