Start a shift and share your location

Your position goes to operations only while you are on duty. The first time you select Start shift counts as your consent, and the shift card explains what is shared before you press it.

When you select End shift, sharing stops and your last position is deleted, so you no longer appear on the live map.

• Your position is sent when you have moved about 100 metres, at most every 20 seconds, and every 2 minutes while you stay in one place.
• A position less precise than 1 km is not sent.
• A corporate account shares its location only while it has an open job assigned to it.

1. 1Open the Home tab.
2. 2On the shift card, read what is shared and select Start shift.
3. 3When the phone asks for location access, choose Allow all the time on Android, or Always on iPhone.
4. 4Check that the card now reads On duty.

On Android, an On shift notification stays in the notification bar while you are on duty. Swiping the app away does not end the shift; only End shift does.

The shift strip sits at the top of every page. Select Start shift and confirm. While you are on duty, the strip reads On duty and has an End shift button.

If the browser has not been allowed to use your location, a Location sharing is required banner appears. Select Share my location and allow it when the browser asks.

If you are on shift in the app and in a browser at the same time, the phone's position is used. A browser left open on a desk does not pull you back to the office on the map.

• You allowed location only while using the app: sharing stops when you close PrimeFix. Select Allow all the time on the shift card to fix it.
• Location access is off: the card asks you to turn it on. Select Open settings, allow location for PrimeFix, then come back to the app.
• The card says Waiting for a precise location: move outdoors or near a window until the phone gets a better fix.

Select End shift on the Home card in the app, or on the strip at the top of the page on the web. A shift started on one device can be ended on the other.